Our Shipping Policy

Our Customer Service and Shipping Logistics teams are dedicated to getting your purchased items shipped to you as safely and efficiently as possible. Please make sure to read this shipping policy carefully to learn more about how and when your order will ship. If you can't find the information you're looking for, don't forget we're always here to help! Chat, call, or email us, and we'll be in touch shortly.

Our FREE curbside delivery on orders over $100 is defined as below:

For parcel items, curbside delivery is defined as a no-signature required delivery to your mailbox, front door, or curbside.

For heavy items : Pick up is free, or a flat rate of $50 within 50 kms. All other items above $100: Shipping is free, excluding furniture and mirrors.

Estimated Shipping Times:

Estimated shipping times vary by order. A tracking ID will be emailed to you the day your order ships out so you may easily track your order.

In-Home White Glove Delivery Service

Some of our products are oversized, heavy, fragile or one of a kind, and you may be required to use our In-Home White Glove Delivery Service to ensure that your order arrives safely to your door. If In-Home White Glove Delivery is selected at checkout (or otherwise requested), you will be charged a $40 In Home White Glove Delivery fee for one order item, $55 for two order items or a $70 flat rate fee on orders of three items or more. In-Home White Glove Delivery is also available for you to select as your delivery method on many items even when not required. This service is available for distance of up to 35
Kilometres from Lalor

Please measure your space (doorways, elevators, stairways, etc.) before buying products from us to ensure that they will fit into your space.

We don’t offer International Shipping.