Warranty

At RITZ INTERIORS, we ensure that your items arrive at your home safely and undamaged. In the unlikely occurrence that your item arrives damaged, defected or incorrect, we will immediately work to repair or replace your item.

Kindly make a video while opening the item.

Note: if you sign for a signature-required freight shipment without reporting the damage, defect, or error, you are responsible for all such damages and your damage claim may be denied . All damage claims must also be received within 48 hours of your item’s arrival.
Any claims reported after 48 hours may be declined.

For all mechanical items, like clocks there is a warranty of 1 year.